Privacy Policy
プライバシーポリシー 日本語版This Privacy Policy sets forth the terms and conditions for the use of personal information collected by primeNumber Inc. (hereinafter, the "Company"), such as the purpose of use and methods of use, and how the Company protects personal information, etc.
1. Handling of Personal Information
When acquiring your personal information, the Company will acquire such information by lawful and fair means within the scope necessary to achieve its purpose of use after first publicizing or notifying you of the purpose of use, or obtaining your consent to the purpose of use. Personal information in this Policy (hereinafter, "Personal Information") means information provided by the user or third parties through the website and services provided by the Company (hereinafter, "the Company’s Website, etc.”) that corresponds to any of the following: Information about a specific individual's name, date of birth, address, telephone number, contact details, etc., and information such as IP addresses, cookies, web beacons and advertising identification numbers.
2. Types of Personal Information acquired and purpose of use
The Company uses the following types of Personal Information for the following purposes of use. We may use cookies (hereinafter, "Cookies"), etc. to collect and analyze information such as website browsing history and browsing frequency for the following purposes of use. Please refer to our Cookie Policy for details about information collection using Cookies, etc.
| Situation of Personal Information acquisition | Personal Information to be acquired | Purpose of use |
|---|---|---|
| When applying to participate in events and seminars held by the Company | Name, e-mail address, phone number, occupation, job title, company name | To optimize conversion, develop new customers, and improve the quality of our products and services after analyzing information such as the number of prospective customer companies and trends through third-party services that we use To notify the user of products, services, events, etc. |
| When applying to participate in events and seminars jointly held by the Company with a third party | Name, e-mail address, phone number, occupation, job title | To optimize conversion, develop new customers, and improve the quality of our products and services after analyzing information such as the number of prospective customer companies and trends through third-party services that we use To notify the user of products, services, events, etc. |
| When downloading product materials from the Company’s Website, etc. | Name, e-mail address, phone number, occupation, job title | To optimize conversion, develop new customers, and improve the quality of our products and services after analyzing information such as the number of prospective customer companies and trends through third-party services that we use To notify the user of products, services, events, etc. |
| When downloading the white paper from the Company’s Website, etc. | Name, e-mail address, phone number, occupation, job title | To optimize conversion, develop new customers, and improve the quality of our products and services after analyzing information such as the number of prospective customer companies and trends through third-party services that we use To notify the user of products, services, events, etc. |
| When using the contact form on the Company’s Website, etc. | Name, e-mail address, phone number, occupation, job title | To optimize conversion, develop new customers, and improve the quality of our products and services after analyzing information such as the number of prospective customer companies and trends through third-party services that we use To notify the user of products, services, events, etc. To respond to questions and complaints regarding our products and services, and to help improve our products and services |
| When interviewed by the Company | Name, e-mail address, phone number, occupation, job title | To optimize conversion, develop new customers, and improve the quality of our products and services after analyzing information such as the number of prospective customer companies and trends through third-party services that we use To notify the user of products, services, events, etc. |
| When browsing the Company’s website | Cookie and web beacon information, IP address | To optimize conversion, develop new customers, and improve the quality of our products and services after analyzing information such as the number of prospective customer companies and trends through third-party services that we use To notify the user of products, services, events, etc. |
| When exchanging business cards with a Company representative | Name, e-mail address, company name, department, job title, phone number, social media account usernames | To optimize conversion, develop new customers, and improve the quality of our products and services after analyzing information such as the number of prospective customer companies and trends through third-party services that we use To notify the user of products, services, events, etc. |
| When applying to conclude a contract for the Company's products and services | Name, e-mail address, department, phone number | To optimize conversion, develop new customers, and improve the quality of our products and services after analyzing information such as the number of prospective customer companies and trends through third-party services that we use To notify the user of products, services, events, etc. |
| When concluding a contract for the Company's products and services | Name, e-mail address, company name, department, job title | To optimize conversion, develop new customers, and improve the quality of our products and services after analyzing information such as the number of prospective customer companies and trends through third-party services that we use To notify the user of products, services, events, etc. |
| When making inquiries as to the Company’s services | Name, phone number, e-mail address, company name | To optimize conversion, develop new customers, and improve the quality of our products and services after analyzing information such as the number of prospective customer companies and trends through third-party services that we use To notify the user of products, services, events, etc. To respond to questions and complaints regarding our products and services, and to help improve our products and services |
| When registering as a user of the Company’s services | e-mail address | For the user to use as their user ID to access our services |
3. Personal data security control measures
The Company implements the following measures to prevent leakage, damage and loss of collected personal data, and to manage Personal Information appropriately.
Organizational security control measures
In addition to formulating the Regulations for Handling Personal Information, the Company has appointed a person responsible for the handling of personal data and clarified their responsibilities.
Personnel security control measures
The Company provides our employees with guidance and education on the proper handling of personal data to ensure their compliance with the Regulations for Handling Personal Information established by the Company.
Physical security control measures
The Company stores and manages personal data using a third-party cloud service that we deem appropriate.
Technical security control measures
The Company has established appropriate access controls to limit the personnel handling personal data.
Understanding the external environment
When using a service provided by a foreign business operator, we will confirm the personal information system of that foreign country, the situation of personal information handling, etc. and take necessary measures for the security management of Personal Information as necessary.
4. About the use of cloud services
The Company uses the following cloud services to handle Personal Information.
Personal Information may be stored in a foreign country when we use these cloud services. Please refer to "storage location" and "policy link" in the table below for details about where the information is stored and the policies established by the cloud service operators, in this case.
| Service | Business operator | Storage location | Policy link |
|---|---|---|---|
| Amazon Web Service | Amazon Web Services, Inc | Japan | https://aws.amazon.com/jp/privacy/ |
| Salesforce | Salesforce Japan Co., Ltd. | Japan | https://www.salesforce.com/jp/company/privacy/ |
| Google Cloud Platform | Google LLC | Japan, USA | https://policies.google.com/privacy?hl=ja |
| Adobe Marketo Engage | Adobe Inc. | USA | https://www.adobe.com/jp/privacy/policy.html |
| Slack | Slack Technologies, LLC | USA | https://slack.com/intl/ja-jp/trust/privacy/privacy-policy |
5. Requests for disclosure, correction and cessation of use of Personal Information
The Company will promptly comply with the user’s request to disclose, correct or cease using their Personal Information (hereinafter, "Disclosure, etc.") in accordance with applicable personal information protection laws.
The user may be required to submit documents to verify their identity when requesting the Disclosure, etc. of their Personal Information, and a fee of ¥1,000 (excl. taxes) will be charged for each request.
6. Contact Information
Please direct any inquiries about this Policy to the contact listed below
Address: JR Tokyu Meguro Building 5F, 3-1-1 Kamiosaki, Shinagawa-ku, Tokyo
Company name: primeNumber Inc.
Department in charge: Corporate Operations division
E-mail:secretary@primenumber.co.jp
7. Amendment and revision to this Privacy Policy
The Company may change the contents of this Policy without notifying the users. The revised Privacy Policy shall have effect from the time it is posted on our website.
In addition, if it is necessary to carry out procedures stipulated by law to change this Policy, we will make the changes in accordance with those procedures.